Manufacturing Magazine September 2015 | Page 54

PPC MOULDING SERVICES ( LJ WALLACE PTY LTD )
Chloe Aston , Payroll Administration and Quality Officer a strong philosophy of people management , from the hiring process to training , and an emphasis on developing the right mix of people across all functions .
“ We ’ re continuing to invest into the training of our staff in the business , and that ’ s not just training courses within Australia — we ’ ve sent many of our moulding technicians to Arburg in Germany for continued training , to ensure we get the best results and understand everything that our machines have to offer ,” says Aston . “ It ’ s a challenging thing to keep up with , but we are very focused on making sure that everybody maintains that continued level of training . We ’ re also expanding our executive team , and we ’ re looking for people with the right skill sets who are going to enhance not only our business but the support and backup we offer our customers .”
But providing good service is about more than having good people in-house . As PPC understands , it ’ s also about understanding each job as it comes — and that originates with