Manufacturing Magazine September 2015 | Page 53

PPC MOULDING SERVICES ( LJ WALLACE PTY LTD )
customers in the medical industry the confidence that we ’ ve got the right quality policies and procedures — that we understand the importance of traceability and that every product that goes out the door meets these specifications ,” says Aston . “ It gives our customers a lot of confidence that we ’ ve got a focus on quality . At the end of the day , if the parts you ’ re making are going out with issues , you ’ re not helping yourself and you ’ re not helping your customers .”
According to Aston , many PPC customers have acknowledged this commitment to quality with consistent recognition as a top supplier . “ It ’ s satisfying to get these awards and to be able to share them with our internal team knowing that what we ’ re doing in-house is actually reaching and benefitting our customers ,” he says .
Focusing on people “ You ’ re only as good as the last job that you do ,” says Aston . “ If you excel at that , then you get an opportunity on the next project when that arises .”
With this principle in mind , PPC Moulding Services makes people a high priority . This starts with
Stephen Donohue , General Manager www . ljwallace . com . au 53