monitor the condition or supply status of the device or part in question . For example , Atlas Copco , a manufacturer of air compressors , has taken this step by offering monitoring and maintenance services with equipment to maintain its condition .
This process can include a number of sub-stages . For example , it may be as simple as re-ordering ink , or it may be as complex as dynamically allocating the nearest maintenance staff member to visit the site and carry out repairs , significantly speeding up the repair process for customers . No matter which it may be , to sell this service to clients or prospects , it ’ s about ensuring that your salespeople have access to all the most-up-to-date information and right content and sharing it in a timely manner .
The route from a service sell to an analytics or AI-driven software sell usually involves discussions around convenience , removing the headache of management and monitoring for the main stakeholder or budget owner . As such , the information and content shared must highlight and address these different needs , demonstrating the positive impact for the broader
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