Manufacturing Magazine June 2015 | Page 50

MONTROSE MOLDERS CORPORATION
from order placement to final delivery .
The last deliverable of the Montrose Way is quality — and at Montrose Molders , the ultimate benchmark of high quality is high customer satisfaction with the finished product . Montrose Molders strives to exceed customer expectations in this field with a rigorous Quality Management System — a system that trains its Quality Assurance staff to not just maintain the status quo , but to continuously monitor operations to identify areas where quality and production processes can be improved . The company also
engages its customers in the process directly , using that open line of communication to establish and clarify those expectations so that it can always evolve and improve . “ Because we ’ re a custom injection molder , it ’ s critical that we customize our quality oversight to each customer and to each job . Our Quality System allows us to do that ,” said Wilson . “ Montrose Molders Corporation is committed to the improvement of the quality of our product and the way we do things because we understand that the satisfaction of our customers is essential to our growth and survival as a company . We provide the
50 June 2015