5 INDUSTRY 4.0- INCREASING EFFICIENCIES
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For example , chatbots not only offer cost-effective around-the-clock customer service , but they can also be a gold mine of growth opportunities , such as identifying customer issues and revealing barriers to purchase .
5 INDUSTRY 4.0- INCREASING EFFICIENCIES
CIOs are a critical part of driving profit improvements through innovative technologies . Once perhaps merely a wish list , as many companies struggle with profitability , increased downtime due to supply chain disruptions , and labour shortages due to Covid-19 , creating a digital transformation roadmap floor has quickly moved up the list of priorities .
Smart factories boost production revenue and increase efficiencies , but they also present massive challenges . CIOs must lead the way . However , the talent gap of highly skilled IT
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