SERVICEMAX and learning from other people ’ s mistakes ; you don ’ t have to make your own mistakes to learn .”
Looking ahead to 2021 , Notter says that the drive to continually improve the service of its customers will be ServiceMax ’ s main goal . With a headstart on its competitors in terms of tech infrastructure and cultural alignment , the company will be pressing forward to accentuate the importance of service and promoting the integrity of assets as a guide for optimising it . “ We have to keep innovating our product to remain at the cutting edge of what ’ s needed , making sure that it ’ s both viable and available to any service business that requires it ,” he concludes . “ ServiceMax is customer obsessed . Therefore , our ultimate goal remains to help our customers keep the world running .”
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