L & T TECHNOLOGY SERVICES
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“ I believe a massive technological shift is underway ”
— Prabhakar Shetty , Global Head of Manufacturing Services , LTTS
management , human resource , business intelligence , financial management , inventory and supply chain capabilities into one system . This helped to bring together customer management , human resources , business intelligence , financial management , inventory , and supply chain capabilities into one system . When the volume of business grew and it became much more global , it gave birth to niche interventions around functions like sourcing , supply chain , CRM , planning etc . Companies like i2 evolved solutions which clearly defined outcomes of core processes .
“ In the current environment , we have highly complex and intelligent products and systems that can talk to each other while generating huge amounts of data . I believe a massive technological shift is underway . But the question revolves around how to harness the data coming out of the shop floor , products and various collaborative functions .”
The COVID-19 pandemic has caused disruption across industries worldwide . Shetty believes it has highlighted the importance of planning and mitigating against situations that are deemed improbable in the past .
SEPTEMBER 2020