Manufacturing Magazine September 2015 | Page 43

CANADA that only you can provide . At Packers Plus , this philosophy is paramount and a strong predicator of the company ’ s success .
“ One of the reasons we ’ re really known as an innovative company is that we tend to anticipate customers ’ needs before they ’ re asking for it ,” says Themig . “ We don ’ t sit and analyze our competitors at any length , because if you ’ re just watching your competitors you tend to be a follower instead of a leader . Our goal and objective is to intimately know our customers so that we are able to respond when they have technology needs , and really to anticipate their needs .”
Packers Plus applies this focus on forwardthinking innovation not just to the products it manufactures , but also to its shop floor processes , from manufacturing improvements to full traceability through state-of-the-art ERP software . Even in 2009 when the industry was in a downturn , Packers Plus was preparing to the future , investing in robotics and automation to enhance its manufacturing capabilities for when the industry recovered . “ This allowed us to lead the industry into hydraulic fracturing of shales and the open hole technology area once we came out of that downturn — it really was a boon for us ,” says Leggott .
A forward thinking culture Such a business model requires a lot of calculated thinking , but that kind of consideration is second nature to Packers Plus .
Packers Plus fielnd hand prepares the completion system before installation

“ The value proposition for our customers is that all this excellence in manufacturing gives them reliability and repeatability ”

– Ian Bryant , COO
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