TOP 10
“ GE Appliances processes millions of minutes of customer calls a month . Using Amazon Connect , Amazon Lex , and Amazon Polly , we can automate simple tasks such as looking up product information , taking down customer details , and answering common questions before an agent answers ”
- Byron Guernsey – Chief Strategist , GE Appliances
Top Three Features : quality , accuracy , and continuously learning API Revenue : US $ 386.1bn Founded : 1994
Easily integrated , Amazon ’ s pretrained AWS AI Services provides users with ready-made intelligence for applications and workflows .
Amazon ’ s AI services require no machine learning to operate . Instead , Amazon uses its deep learning technology that powers Amazon . com to address common use cases such as personalised recommendations , modernised contact centres , improved safety and security , and increased customer engagement .
In total , Amazon offers 19 AI services and 12 solutions , including demand forecasting , chatbots , advanced text analytics , fraud prevention , and personalised recommendations .