KPMG
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D igital transformation is not a new concept : since the advent of the internet , companies have diligently adopted new digital tools – from blockchain to edge computing — to transform the way they collaborate and do business .
What has changed is the sheer volume of technology options that are now flooding the market . The proliferation of technology choices can be daunting for business owners and this is where KPMG New Zealand ( NZ ) intends to offer a helping hand . Renowned for its auditing , tax and advisory services , the firm is now helping companies navigate the swathes of digital tools in the market so they can achieve their strategic goals .
“ Digital transformation isn ’ t a static point in time , it ’ s a repeating life cycle of continuous improvement and service delivery to customers ,” reflects Chief Information Officer Cowan Pettigrew .
“ It ’ s important to understand that isolated digital tools don ’ t lead to the transformational results that business owners seek ,” he continues . “ Busi-
“Ongoing digital transformation isn ’ t always easy . It requires a clear vision and commitment ”
— Cowan Pettigrew , Chief information Officer
nesses need to identify what problem they ’ re trying to solve before they search for technologies . Digital tools are only a plank or toolset that supports the wider goals of an organisation .”
A digitally-driven firm , KPMG NZ has embarked on its own root-andbranch transformation , which is helping to bring its strategic vision to life . Yet , before any company , including KPMG NZ , can embark on such a mammoth change , Pettigrew believes IT leaders need to look inwardly first .
“ I feel the realisation that Chief Information Officers ( CIOs ) need to transform themselves has been the biggest strength I have brought to
OCTOBER 2018