Manufacturing Magazine November 2020 | Page 168

TSP ENGINEERING
168

“ It ’ s been a good journey so far but we ’ re still in the initial stages of transformation ”

— John Coughlan , CEO , TSP Engineering
the data that isn ’ t ours , we ’ re minding it for our customers and the information is for UK eyes only and is classified . This means it ’ s even more pivotal that we ’ re very careful in everything we do .”
Talent management is a key pillar to Coughlan and he acknowledges the importance of equipping staff with the knowledge to leverage data more effectively . “ It ’ s one of those things that I learned really early on ,” he explains . “ You have to provide staff with the tools to interrogate the data that will draw out the answer to the problem . It ’ s important to never just give away the answer but provide a route to the answer that they need for the problem . It ’ s about how to harness , interrogate and how to interpret the data to provide results because data doesn ’ t really lie .”
With the importance of data growing at an exponential rate to businesses such as TSP Engineering , Coughlan affirms that an agile and flexible approach to operations is key , particularly in a digital transformation . “ It ’ s about harnessing the data to drive our technologies and the changes that we make on a daily basis ,” says Coughlan . “ The digital era that we ’ re now in is constantly making us look at our business and how we operate . Only recently , based on what we ’ re
NOVEMBER 2020