45 interoperability between the shop floor and supply chain . The ability to take data from anywhere in your extended enterprise , and transform that into something that helps you react quicker and satisfy more customers by making better decisions .”
Hughes warns against the dangers of being seduced by the latest “ shiny new things ” which can create an unwanted layer of complexity rather than adding real value . “ Whatever ERP product you ’ re using has to fundamentally behave in a way that your business does ,” he advises . “ Increasingly , a younger workforce expect tools and systems to behave in the way we ’ re accustomed to with apps on smartphones . It ’ s that user experience approach we ’ re adopting at Epicor . Achieving user adoption and making the tools easy to use is critical , and technology aids that .”
The challenge for widespread digital transformation in the manufacturing industries , from automotive to food and beverage , is a deeper one than that faced by service industries with a
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