Manufacturing Magazine November 2015 | Page 75

LATIN AMERICA
Mexichem Peru has earned awards such as “ Peruvian Company of the Year ” by a landslide , due to the available technical assistance they offer both before a purchase and as after-sale service .
WORKFORCE AND SALES TRAINING
Maintaining a yearly production rate between 4,000 and 4,500 tons for both the Lima and the recently opened Arequipa plants requires skilled personnel , both for automated tasks as well as for manually-performed duties .
“ Our goal is to increase our productivity with the same quantity of workers , aided by efficient machinery ,” the executive summarized .
Sales staff must be properly trained , becoming able to provide technical consultancy for clients to select the best product fitting their demands , helping them make the most out of these products and to provide proper maintenance .
SOCIAL RESPONSIBILITY : THE COMMITMENT TO WATER
Product quality , after-sale services , staff training and marketing abilities are not what
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