SDI INC .
“ We have a dedicated staff of reliability engineers that work directly with our clients in a collaborative fashion , helping clients enable sustainable production by eliminating unexpected equipment downtime and improving MRO process reliability — all while reducing the total cost of MRO ,” says Owens .
If a part is failing and needs maintenance , SDI is able to undertake a root cause analysis and tackle the issue from multiple angles , whether it ’ s finding an alternative or re-engineering an existing part .
SDI serves its clients through a pure play relationship : This means they are supplier neutral and are not a distributor , but rather an extension of their clients ’ businesses . They sit side-by-side with clients to understand their business process to better assess and meet their MRO needs , without bias or any internal conflict . SDI ’ s goal is to lower the total cost of ownership of their production assets , improve overall equipment effectiveness and lower parts consumption .
This differs greatly from other integrated MRO providers whose primary business and revenue models are focused on making money by selling specific lines of products to clients , regardless of need or expanding inventory levels . “ Our business model today is a supply-chain-as-a-service platform — we ’ re not selling parts , we ’ re not selling supplies , and we don ’ t make money off transactions ,”
66 November 2015