AFFECTO
The IT company is providing real value for money for its globally based customers . We explore how it has achieved this while remaining competitive
Having started around 30 years ago as an IT company based in Finland , Affecto has grown into a regional player with a massively extended offering of products and services , and has extended across multiple industries and territories . Having undergone many evolutionary changes over the years , the company has gained support from an impressive roster of clients and is now the most significant company in its field in Northern Europe .
Affecto employs just over 1,000 people across its operations in multiple markets and last year posted a turnover of $ 142 million ; we talk to Henri Engström , the company ’ s Head of Industrial Operations about this success and what Affecto ’ s focus areas for the future , especially regarding its industrial customers .
Operations Affecto focuses very intensely on its customers . The company ’ s promise is to create unmatched customer experience and customer value through the use of analytics , design and technology . Engström said : “ To achieve this , we work with the customer ’ s entire value network to test and create new business models for extended markets , improve operational efficiency and the way we serve our existing customers .”
The company is structured to focus on its customer ’ s industries . This drives the ambition of all Affecto employees to become the best industry specialists in their respective fields of expertise .
40 November 2015