Manufacturing Magazine March 2025 | Article Title

OPERATIONAL EXCELLENCE

WHAT DOES IT MEAN TO LEAVE THE WORLD LUSHER THAN YOU FOUND IT ?

An important distinction with Lush is that it goes beyond sustainability. Sustainability, per the name, is about building processes that last and will be viable for the world long term.

Lush also strives to proactively improve the state of the planet. The manufacturer runs and funds a number of projects in biodiversity hotspots around the world.

These projects use regenerative agriculture, conservation, restoration and collaboration with local communities to produce materials that feed back into its products.

An example of this is Lush turning the waste of its Tagua Nut supplier in Ecuador into a new product.

“Tagua is a non-timber forest product,” Gabbi explains.

“It really starts with our supplier selection,” says Gabbi Loedolff, Director of Buying at Lush.

“It’s super important to keep those forests standing and create forest economies. Our supplier of these predominantly makes buttons and has the powder left over. Powder which we’ve incorporated back into our process to make a beautiful exfoliant.”

“When we think about our mission of leaving the world lusher than we found it, there are three ways we’re doing this across our supply chain.

“Firstly we design products from scratch, with all our regenerative principles, but this takes a lot of time and resources.

“Secondly we find amazing suppliers that are already aligned and restoring ecosystems and being part of local value addition and bring them into our supply chain.