DATABRICKS
Genie: Bringing data to the business user Databricks’ most visible expression of data intelligence is Genie. The product is, at its core, an agentic AI system that allows business users to query enterprise data in plain language and get insights without writing a single line of code.
A user at an energy company, for example, might ask why some of their container vessels transporting a particular product are not in an expected location. Rather than constructing complex database queries, they simply ask the question. Genie then creates a comprehensive multi-step plan and writes the code in the background, maps it to the company’ s curated data and returns an answer.
The system also improves over time through automatic knowledge extraction from usage data captured in the Databricks platform combined with human feedback. For example, users can instruct it on how to interpret company-specific terminology – defining, for instance, that‘ EMEA’ should be understood to mean Europe, Middle East and Africa. In other words, it learns the language of the business it serves. Shiv uses Genie himself on a daily basis.
“ For business users who don’ t write code, it is an exceptional capability,” he says.“ I’ m responsible for 3,000 customers at Databricks and I’ ve replaced all my Excel sheets and 40 dashboards into one conversational interface.
“ For people whose responsibilities do not include learning how to code, it’ s a great way to lower the barrier to entry.”
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