ISABELLE VON BABO
HENKEL ADHESIVE TECHNOLOGIES
“ If people don’ t understand the journey you’ re on, you will not achieve integration – mindset is a key enabler”
Isabelle Von Babo VP Supply Chain Europe Henkel Adhesive Technologies
ISABELLE VON BABO
TITLE: VICE PRESIDENT SUPPLY CHAIN EUROPE
COMPANY: HENKEL ADHESIVE TECHNOLOGIES
Isabelle von Babo is Vice President Supply Chain Europe at Henkel Adhesive Technologies. She brings more than 20 years of experience at the intersection of supply chain, strategy, shared services and organisational development. Across senior leadership roles in Europe, she has led large international teams, driven transformation programmes and shaped future operating models across planning, logistics, purchasing, HR and business strategy. Her background combines operational depth with strategic perspective, enabling end-to-end improvements that strengthen performance, collaboration and long-term business growth.
“ You can give people all the capabilities,” Isabelle says,“ but if the mindset and the understanding aren’ t there, if people don’ t understand why the journey you’ re on is important, you will not achieve integration. So for sure, this is the key enabler.”
Changing that mindset, she explains, is about helping people understand how their decisions connect to others and how a choice made in one function lands somewhere else in the chain. It requires listening across boundaries, not just optimising within them, and empowering teams to have the courage to dare to try something new rather than defaulting to established habits.
Mirko echoes the point. He has spent considerable time and effort building a mindset and accountability programme within his whole customer service experience organisation focused on customer centricity and designed to push people’ s sense of responsibility beyond the edges of their own function.“ People need to think differently,” he says.“ They need to be open to look beyond their functional responsibility.
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