HENKEL ADHESIVE TECHNOLOGIES
LOWER carbon adhesives Henkel and Sasol
Strong data creates that lens.“ Integration means we are talking about one supply chain,” she adds.“ And it’ s really very simple. When you buy from Amazon, you don’ t care who helps you place the order, which IT is supporting you or who helped maintain your apps. You want a simple process and seamless, best-in-class customer experience. To the outside world, Henkel [ Adhesive Technologies ] is one company, not a group of functions, so that’ s how we have to deliver.”
The power of partnership A transformation of this scale and ambition is not something Henkel Adhesive Technologies has been navigating alone. A longstanding relationship with supply chain transformation partner Bluecrux has been central to the journey. The company is a consulting and technology firm that transforms complex supply chains into smart, efficient value chains.
For Mirko, the relationship has a particular significance:“ I had a kind of pioneer role together with Bluecrux within Henkel Adhesive Technologies. We started off together on the customer service experience transformation project a couple of years ago, and Bluecrux was fundamental to running through that with us and bringing it to a successful close.”
What made that partnership work, Mirko explains, was not simply expertise but the way expertise was deployed.
102 July 2026