SUPPLY CHAIN MANAGEMENT
Now , in his current role as the Global Head of Digital Supply Chain , David is tasked with showing strong leadership and preparing for whatever comes next .
“ Motivating by purpose is the number one principle I aspire to ,” he says . “ I have a high-performing team of subjectmatter experts , so I help my team understand the purpose of what they do , articulating the value of what we ’ re doing for our customers . I try to lead by example and be highly collaborative because we ’ re so networked within the organisation with touchpoints externally and internally that we have to be highly collaborative to be effective .”
Back in 2014 , David knew that AI capabilities were growing , from robotics becoming more prevalent in factories to virtual assistants used to keep households organised . Now , AI is one of the biggest strategic elements of SAP ’ s innovations .
“ For our customers , we embed business AI into our portfolio . In my day-to-day work , I use GenAI most frequently , often to help articulate or summarise topics and create a narrative ,” David explains . “ My team and I use AI in meetings , asking questions which frequently result in insightful responses that can help us shortcut the thought process . For example , we may ask what challenges customers are facing or to
116 July 2024