LOTTE WEDEL
Poland ’ s oldest chocolatier shares its innovation journey , focused on ensuring a sustainable business model
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S upply chain is a challenging role ; complexity constantly grows to reflect business needs , products , developing technology , optimisation and efficiency ,” says Sławomir Kluszczyński , Chief Operating Officer ( COO ) at LOTTE Wedel . For a business that has a vast amount of history and tradition , it is important to balance innovation with a legacy that has seen it win the hearts of chocolate lovers worldwide since 1851 .
“ Our industry is continuously changing ,” notes Kluszczyński , “ in particular our consumers are becoming increasingly aware of the impact of not having a sustainable business . The industry is not waiting , it is doing everything it can to support sustainability , and so is Wedel . It is a core part of our company values , a lot of our activities are focused on our impact on the environment ,” he continues .
When it comes to those company values , Wedel underwent a cultural transformation this year : “ We have recently undertaken a number of activities in this area : we have redefined the mission and vision of Wedel and we have redefined organisational values . We began to build employee awareness in
JANUARY 2020