in the shoes of our owners , retailers and service technicians to truly understand and empathize with problems and see for ourselves the obstacles and opportunities before us .
We are working cross-functionally to solve problems because success must be defined at the system level , not the functional level . Simply put , no one individual or data set can see a problem from every angle . When each function – from sourcing to manufacturing to sales – understands its influence on the others , the decisions we make cooperatively can take our lean strategy to the next level by helping us think about the many dimensions of a problem .
NEW PRODUCT INTRODUCTION We are delivering leading products profitably and at the pace of market demand by focusing on winning definitions , determined by owners and our commercial teams , as the first step in our new product introduction ( NPI ) process .
This demands an outside-in focus , where each function within the value stream executes against the same high-level strategy . For instance , our marketing team may identify one of our
“ We are delivering leading products profitably and at the pace of market demand by focusing on winning definitions , determined by owners and our commercial teams , as the first step in our new product introduction ( NPI ) process ”
MARCIA BREY Lean Enterprise Leader GE Appliances