“ I learned early that when you get the customer experience right , everything else falls into place ”
MICHAEL WELLER PRACTICE LEADER – MANUFACTURING , ENERGY AND UTILITIES , VERIZON
“ Digital transformation is delivering both change and opportunity to organisations across every sector and manufacturing is no exception ,” Sandhu says . “ Driven by rapid advances in technology and the growing demand for more efficient , sustainable and data-driven operations , those in the industry are currently witnessing a new era , commonly referred to as Industry 4.0 .”
This marks the beginning of a period which will be defined by digitalisation , data-driven decision-making , increasing interconnectivity and smart automation . However , in order for modern technologies to be effective , they need the correct infrastructure behind them , especially in the era of hybrid-working .
“ Unreliable and insecure past wireless technologies cannot fully support missioncritical , real-time functionality such as edge computing ,” said Sandhu . “ This is why there has been increased demand across the industry for Private 5G ( P5G ) networks .”
NTT ’ s latest Global Network Report revealed that more than 80 % of organisations are embracing the adoption of new enabling technologies , of which cloud-based network management ,
134 December 2023