TECHNOLOGY
Applications to enhance customer experience Predictive quality , generative AI-driven product design , data-driven integrated sales and operations planning can help improve these [ Küpper and Bloempott ].
3 | Positive impact on society and the environment Betti identifies this as “ the most important in the post COVID-19 crisis , in which we are talking about this concept of stakeholder capitalism .” Betti explains that “ the need for companies to deliver value , not just for the shareholders , but for all stakeholders in society , shareholders , workers , society , the environment , and all the different actors ,” can be delivered with the help of data analytics . “ If you look at how you can optimise material consumption through data analytics or how you can reduce CO2 emissions you optimise your processes .
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